• We take every effort to ensure that adequate stocks are available and have passed quality control. If ever damages or loss was incurred by the client upon receipt of the product shall not entitle them for any return or exchange of said item. For any complaints or inquiries join our support group on facebook (Click the link)
• Packages are shipped not from date of order but date of confirmation of payment especially for domestic orders in the Philippines payed via telegraphic transfer.
• Once payment have been confirmed, please give us time to process your order, we usually get our stocks from our warehouse and hand it over to our logistics partners. Once done, shipping information will be sent via email.
• For Metro Manila orders are delivered the 1-2 days, Provincial Towns would take 1-3 days, and Rural Areas will have 3-4 days. Please be advised that there are no deliveries on Saturday, Sunday and Holidays.
• Shipment Cutoff is 5:00 pm, orders which made after this time will be shipped the next day.
Shipping after payment was made
Upon processing of your order from the website kindly allow 1-2 working days for your orders to be shipped. (Except for good(s) "for Pre-Order").
We are associated with the following logistics companies:
Note : day(s) indicated below are day(s) provided by our shipping courier, after we hand over your orders that are going out for delivery.
- next day delivery - PHP 150.00
- Metro Manila - 1 to 3 days - PHP 60
- Provincial Towns - 3 to 5 days - PHP 60.00
- Rural Areas - 5 to 7 days - PHP 60.00
- Xend - USPS / UPS / IPS / EMS and other Postal Shipments
Tracking number will be issued with drop off signatures for your reference.
Shipping fees include handling and postage cost. Shipping fees are fixed.